Light use of KSOs and a hole shows up -- CitySports accepts an exchange

[justin]

Was following along with Mark's VFF KSO breakdown problem over at his blog Dad Rewrite.

First:

I have used my Vibram Five Fingers KSO’s about a 1/2 dozen times. I throw them on, do some sprints and that is about it. I love them for this.

Today, we were going to play some Frisbee in the back yard and I decided to use the Vibrams. I was really disappointed to see that there is a hole in one of the seams by the toe. That is ridiculous for a product costing what it does given the amount of usage they’ve seen

Link: http://dadrewrite.blogspot.com/2009/06/i-love-my-vibram-five-fingers-except.html
 
And the resolution:

I emailed Vibram about the hole that developed in my Vibrams after very little use and they got back to me right away – they suggested I take them back to the store for an exchange. I went over to City Sports (great store – love that place) and they exchanged no questions asked. I am a bit relieved as I bought them back in February but didn’t use them until the weather warmed up. Per some suggestions, I got one size larger, and as a bonus, I got the cool “Blue-Light Grey” color:

Link: http://dadrewrite.blogspot.com/2009/06/vibrams-update.html

Good to see this got resolved successfully!

[allawayr]

Good to hear (since my most recent pair is from CitySports)!

[LinuxRacr]

I have small holes on the tops of my big toes, but I caused it when I was learning to walk correctly by stubbing my big toe, more than once.

[justin]

I have small holes on the tops of my big toes, but I caused it when I was learning to walk correctly by stubbing my big toe, more than once.

This also happened to mvancise (Michael - guy in the Hawaii pics -- he's on these forums, too, but not sure if he'll read this)

[MANOWAR©]

I had the seam split on my new KSO's. I called Vibrams and they said send then in for replacement. I couldn't wait a week without them so I went out and got a new pair of the grey/palm ones to use until my black ones show up. 

[TetsuBo]

I just noticed a whole on my left pinkie toe, seems like the seam has split or the fabric near the seam gave way.
Gonna check with the store I bought them in and see if they can help me.

[hellomuggle]

I have small holes on the tops of my big toes, but I caused it when I was learning to walk correctly by stubbing my big toe, more than once.

you know what...i scraped my big toe on some concrete today jogging in my Sprints, and a small hole is beginning to appear. can you tell me what you did to fix this, or if you didn't, what happened? did the hole get worse? etc? im kind of worried about what is going to happen.

if anyone else has had this happen to them, i'd appreciate their advice as well. thanks!

[Rana]

If the hole is small enough, you might try taking a needle and thread and running the thread around the outside of the hole, then gently tug it closed (like a drawstring waistband), tying the ends together.  I'd then seal it with something like silicone goop.

If the hole's larger than a pea in diameter, this wouldn't work, and you'd probably need to attach a patch to it.