User ratings
5 star:
 
(5)
4 star:
 
(1)
3 star:
 
(0)
2 star:
 
(0)
1 star:
 
(1)
7 ratings
Average user rating:
4.3 stars
(4.3)
Comment from: gb [Visitor]
5 stars
gb

What type of Five Fingers did you buy and when?
several pairs of classics which were on sale
How was the buying process?
very smooth; friendly staff. One pair was out of stock and they contacted me right away to inform me (e.g. their website may not be completely up-to-date but it wasn't a major problem.) I got free shipping via FedEx ground, which was prompt. Overall, no problems.
Would you buy from this retailer again?
yes.
Any other feedback you would like to share.

03/10/10 @ 11:28
Comment from: Eric Bowman [Visitor]
5 stars
Eric Bowman

What type of Five Fingers did you buy and when?

I bought two pair of VFFs: a Classics and KSO Flows.

How was the buying process?

Buying them was quick and easy. Shipping was free and they were shipped the next day. They came from Knoxville to San Francisco in less than a week via FedEx ground.
Would you buy from this retailer again?
I would definitely buy from River Sports again. They even included a hand written thank you note and a sticker!

Any other feedback you would like to share.

03/20/10 @ 11:29
Comment from: Daniel Davis [Visitor]
5 stars
Daniel Davis

What type of Five Fingers did you buy and when?
kso treks ordered them yesterday morning they shipped them fed ex ground for free and they are on my feet right now!

How was the buying process?
very smooth

Would you buy from this retailer again?
yes i would even though i am in TN and will have to pay sales tax!

Any other feedback you would like to share.
i probably would have ordered them from one of the top 10 here but i could not find any of them that had them in my size river sports will be my go to for VFF for now on!

05/11/10 @ 15:39
Comment from: BR [Visitor]
5 stars
BR

What type of Five Fingers did you buy and when?
I bought a pair of M40 Classics (grey/orange) just last week (May 9). They showed up at my door 3 days later without a hitch.

How was the buying process?
Very smooth process overall. They had tons of sizes in stock- I couldn't find an M40 anywhere else for the life of me!

Would you buy from this retailer again?
Definitely. I'm lucky enough to have a brick-and-mortar nearby, but River Sports will be my go-to when I can't find my size locally.

Any other feedback you would like to share.
The handwritten thank-you note was a nice touch :) Very easy transaction and a great product!

05/18/10 @ 15:35
Comment from: Sean [Visitor]
1 stars
Sean

What type of Five Fingers did you buy and when?
bikilas, 6/4/10
How was the buying process?
smooth online, but after 3 days I emailed for tracking, and got no response. After 7 days I called a few times before I got someone live. Apparently they were out of stock, and didn't bother to inform me.
Would you buy from this retailer again?
possibly. They didn't seem too concerned with their methodology of keeping certain stock separated so that their inventory module would be correct. Seems they're concerned in making the sale, not necessarily in customer care. Poor inventory control, poor followup, poor response to customer-initiated engagement, and finally little apology for error. Again, they seem friendly, but their procedures don't seem to reflect customer prioritization.
Any other feedback you would like to share.

06/11/10 @ 16:04
Comment from: Ethan [Visitor]  
4 stars
Ethan

What type of Five Fingers did you buy and when?
Men's Size 40 Bikila. Royal Blue/Black/Grey
How was the buying process?
Before placing my order online, I called in to check. It was the last pair they had at that time so they reserved it for me at the same time I placed my order online.
The next day, I received an email saying that they were out of stock. So, I called again to check and because it was reserved, it was physically at another location in their warehouse. To cut a long story short, it was reserved, located, shipped and I did received it on the 5th day after I ordered (free, regular shipping). If it was not for this small issues, I would have given 5*'s. Came with the original box and as described. Tracking was availalbe and accurate.
My suggestion would be to call to make sure they have in stock and follow up on the order.
Would you buy from this retailer again?
Yes
Any other feedback you would like to share.

09/07/10 @ 13:04
Comment from: Carla [Visitor]
5 stars
Carla

What type of Five Fingers did you buy and when? Smart Wool Classics. Bought them a few months ago.

How was the buying process? Buying process was very easy.

Would you buy from this retailer again? I would absolutely buy from this store again if they have my size! :)

Any other feedback you would like to share. The store called me to verify my shipping address and they were extremely friendly and even answered some additional questions I had.

05/05/12 @ 21:58