User ratings
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4 ratings
Average user rating:
3.0 stars
Comment from: Leah [Visitor]
1 stars

What type of Five Fingers did you buy and when?

How was the buying process?
Initially awesome because the Performa were on sale from $110 to $66! But then I received an e-mail a few hours later saying they made a mistake and didn't have them in stock. HUGE LET DOWN!!!!

Would you buy from this retailer again?
Maybe with the $10 apology credit they gave me after refunding my order

Any other feedback you would like to share.
Websites need to keep their stock updated so they don't misinform customers!

07/23/10 @ 14:53
Comment from: Rene [Visitor]  
4 stars

What type of Five Fingers did you buy and when?
Originally orderd a pair of Sprints but I emailed them asking when I would get them after I only got a portion of my order. Was issued a refund. So I ordered Bikilas on 1/10/2012.

How was the buying process?
The process of ordering online was easy and pretty straight forward.

Would you buy from this retailer again?
I would definately purchase from them again since the quality of products appear to be solid. Shipping is free and times are really quick when products are in stock. I got the Bikilas (since Sprints were out of stock) within two days of ordering.

Any other feedback you would like to share.
Customer service was really good once I asked about missing Sprints. However, it would be nice if inventory online was accurate. Right after I received email stating Sprints were out of stock I looked online for a replacement model and noticed my size in Sprints was listed as In Stock.

01/12/12 @ 20:50
Comment from: Todd Steele [Visitor]
Todd Steele
2 stars

Called the local store, they said they don't stock the Lontra, and couldn't order it, but then said they would, but required 50% deposit. In general they sounded very reluctant to have anything to do with the Lontra.
Went into local store couple days later, very few five finger shoes on display compared to last spring/summer, got fitted to ensure proper fit for ordering, sales guy comes back, "none in stock". Go to front desk, give name/# for another guy to call me back the next day, since the resource they receive from was closed for the day.
No call received by 3:30 of next day. Searching online I see the lontra is available from other sellers.
It doesn't seem they want to sell Lontra, and don't want to tell me they don't, or why they don't.

10/17/12 @ 16:34
Comment from: Todd Steele [Visitor]  
Todd Steele
5 stars

Got a call from Michael at Backwoods Fort Worth, Lontra is out of stock at manufacturer, and they don't accept back-orders.
He said he would contact me and complete the order once back in supply.
Thank you, Michael & Backwoods Fort Worth!!

10/19/12 @ 12:23

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