Comment from: Ken [Visitor]
Ken

Nice looking shoes. How is the sizing compared to your normal running shoe size?

01/25/13 @ 15:12
Comment from: Tom [Visitor]
Tom

How do Tune fit compared to other shoes? I'm wondering because I heard they ran a bit small.

01/25/13 @ 17:16
Comment from: [Member]

@Tom - I reviewed a size 11. I'm generally a 11 in US sizing in other shoes, and a 43 in European and VFF sizing.

@Ken - I prefer my running shoes to be a little tighter (Seeyas/Bikilas/El-X) and almost like a second skin. For this style of loafer/dress shoe, it's more comfortable to have a little more space, but they are snug across the top of my foot, which keeps them in place. I can slip my foot in and out pretty easily, but never worry about them coming off accidentally.

01/28/13 @ 11:29
Comment from: JimDandy [Visitor]
JimDandy

Can you elaborate on your socks? Truly, a question I never thought I would ever be asking another male;)

I'm new to minimalist footwear and was wondering what brand style you were wearing and other details you may be able to offer.

These shoes look very impressive. I can see myself in a pair... after I get used to my VFFs

Thanks

02/01/13 @ 14:55
Comment from: [Member]

@JimDandy - You can wear whatever type of socks you like with the Tune shoes. The cut is definitely forgiving enough to wear something thicker in the winter if needs be!

02/02/13 @ 16:35
Comment from: Emmanuel Santiago [Visitor]
Emmanuel Santiago

I got the Black Ornaments and really like them. For my next pair I'll go one size up. I usually wear size 45 in Vivos, Vibrams and Lems,and 12 in NBMinimus, but in this, I'll go 13. Other than that, this is the kind of shoe I was looking for. I've been using vivobarefoot Ra's for working everyday for one year and this will replace the Ras. Excellent shoes, and excellent customer service.

02/06/13 @ 01:35
Comment from: Ali [Visitor]  
Ali

Thank you for this interview Tim!

I've been looking for nice looking Casual/office shoe for work after Merrell stopped making the Tough Glove. After reading your review, I decided to buy a pair of Tune Footwear's Penny Loafers. Boy, am I glad i did! The minute I put those loafers on and stood up, I knew I had gotten my moneys worth! It had everything that you would want in a minimalist shoe; a wide toe box, zero drop heel and good looks!

I did experience the tightness in the instep that you describe and it was quite uncomfortable after a while, but after the third outing, I barely felt the pressure.

Thanks again for the great review!

04/16/13 @ 22:29
Comment from: Andrew [Visitor]  
Andrew

Very nice review that convinced me to buy a pair of Tunes. However, I found the fit to be small (I missed the disclaimer recommending to order a size larger). I returned the shoes for an exchange for a larger size. However, I have not heard anything back from Tune after 6-7 emails and phone calls. No refund or exchange has been issued after a month of attempting to reach them. Based on my experience dealing with this company, I would not recommend to anyone to buy from Tune.

09/21/13 @ 19:10
Comment from: Tracy [Visitor]  
Tracy

Does anyone know anything about the company Tunefootwear? I funded their campaign (was it Kickstarter or Indiegogo?) and they contacted me for my size & color. Then said they sent the shoes. That was two weeks ago and, despite repeated e-mails, I never received any information about the shipping, nor have I received the shoes. I notice they haven't updated FB since 20 September and it is now looking like they've stolen the money and skipped town.

10/29/13 @ 15:55
Comment from: Tommy [Visitor]
Tommy

This review convinced me to order from Tune. The shoe was not what I was looking for. Tune is a SCAM. Since returning the shoes in August I have not received an exchange or refund. I have left repeated voicemails and emails and have not heard anything from them. STAY AWAY.

11/05/13 @ 16:10
Comment from: Greg [Visitor]
Greg

I'd just like to say that Tune Footwear is not a scam. I ordered a pair of their tassle loafers and they were too small (something that happens to me a lot when ordering "minimalist" shoes, for some reason). So, I filled out their on-line exchange form, bundled them up, and shipped them back for a half-size bigger. That was all done in the afternoon the day I got them.

I got an email bright and early the very next morning from Michael Norris apologizing for the mix-up and making sure I got the return/exchange right. He told me to send him my tracking info so he could send out my new pair immediately. The whole transaction (small shoes, return, exchange, new shoes) took a week. Their customer service is outstanding.

The shoes are great, too! I got the brown tassle loafers. Yes, the toe box is wide and makes the shoe look almost like a slipper. But that's true of any shoe that doesn't mash your toes together. The quality of the leather and the build of the shoe makes up for that, though. They're nice shoes and if I were in a business casual environment, I would have no problem wearing them to work.

Yes, they snug up around the top of the foot, but that's how the "hold on" to your foot. I don't find it contraining at all. Frankly, they feel very light and very minimal on my feet.

Sizing (all my sizes are US sizes): I wore a 10.5 in "normal" shoes (running shoes, loafers, etc.). I wear a 10.5 in Bates boots. I bought a pair of Belleville MiniMil boots, and in those I take an 11.5. My VFF size is 44. In Brooks Pure Drift shoes, I'm an 11.5 (same thing with the Merrell line of minimal shoes: 11.5). That should give you an idea of my foot size. I originally ordered the Tunes in an 11.5, but my toes pushed up against the end of the toe box. I exchanged them for a size 12 (which I have on my podies as I type!) and they are a perfect fit. My toes are just barely at the end of the toe box without touching.

I think it's too bad some folks out there had a bad experience with Tune, because mine was just the opposite. Good shoes. Great customer service. Outstanding.

11/15/13 @ 11:11
Comment from: Andy [Visitor]  
Andy

This great review is what got me to purchase a pair of TUNE Ornaments about a month ago, right before 2+ weeks of business travel in Bosnia and Herzegovina and Morocco. I'm glad I read it when I did, because I couldn't imagine a better travel "dress" shoe.

Let's be clear: no slip-on short of the opera pump is a real dress shoe. But that really shouldn't stop you from wearing these for everything, as I did - work (with a suit), sightseeing, bar-hopping, and running, in all kinds of weather, on cobblestones and dirt paths.

With a little work, they take a surprisingly good shine, and this really helps make them more suitable for suit-wear. While my traditional balmoral foot coffins sat in my suitcase as dead weight, I was fully comfortable in my TUNEs, even while meeting with prime ministers and members of parliament - shoe protocol be damned.

They feel snug in the right places and airy everywhere else, and like all minimalist shoes, they fit better the more you wear them in. I'm a 9.5 D/E in most shoes, a 42 in VIVOBAREFOOT, and a 10 in TUNE.

I have nothing but great things to say about the customer service as well - they shipped fast and Mike seems like a great guy. Sorry to hear about others' experiences, but I wouldn't hesitate to order from him again.

11/21/13 @ 09:41
Comment from: DB [Visitor]
DB

Tune ripped me off. The first size I ordered was too small, and I sent it back, knowing there was going to be a penalty.

However, I received no discount or communication for 6 months. When I finally got a hold of someone, "Michael" said "our bad!" and promised to remedy the situation.

It has now been close to a month, and I haven't heard from the again.

Shady company..

02/15/14 @ 00:33
Comment from: Dan [Visitor]
Dan

My experience was the same as DB. It has been two months. My shoes were also too small. I sent back according to their policy, at my expense. I had even ordered a 10 instead of 9 1/2 as suggested. They won't contact me, and it has been 2 months since I ordered. I am disputing on paypal. Sad--the shoe actually looked great. But if you have to huck out $10.00+ each time there is an irregularity on their product, it gets expensive. And that is for no service.

03/07/14 @ 18:42
Comment from: Michael Norris (Founder TUNEfootwear) [Visitor]  
Michael Norris (Founder TUNEfootwear)

Dan,

Buddy, I'm sorry for the headache we caused you. Customer Services is our top priority, even ahead of providing our customers with healthy footwear for the workplace.

I'm terribly sorry I missed your exchange request. I always try to be available to TUNE's customer at any hour. You can reach me via email at [email protected] .com or over the phone at 704.231.7536. That, being the said, TUNE receive a large volume of inquiries and request every day of the week. Unfortunately, we have a very small staff and occasionally we miss a request. That seems to be the case here in your situation.

Again, my apologies. We've refunded your Paypal account, and we sent out the size 10.5 Penny Loafer your requested to make up for your troubles. Sorry if we left a bad taste in your mouth. Hopefully the Penny loafers will wash it out!

You know how to reach me if you have any questions.

Step in TUNE!

Michael

03/14/14 @ 11:01
Comment from: Michael Norris (Founder TUNEfootwear) [Visitor]  
Michael Norris (Founder TUNEfootwear)

Hi DB and BirthdayShoes Readers,

My name is Michael, and I'm the person DB spoke with over the phone. DB and I have communicated via email, but I just wanted to clear the air here on the this forum.

I did miss DB original return request. DB received a pair that was too small. He then ordered a larger pair, and sent the original back to our warehouse. I missed the return coming in, and as a result DB never received his refund.

DB finally receive his refund, but it was extremely late. I dropped the ball here, and I apologize. I just want to be clear that Customer Service is TUNE's top priority, but I made a mistake in this case. I'll do my best not to let it happen again in the future. If there ever is a problem, I try to make myself available at all hours of the day, so don't ever hesitate to reach out to me.

Ultimately, DB did receive his refund, and we sent him a complementary pair of loafers in an attempt to make up for his trouble.

If anyone has any question, I can be reached at 704.231.7536, or via email at [email protected] .com.

Step in TUNE

03/14/14 @ 11:24
Comment from: Ryan [Visitor]  
Ryan

I ordered from Tune Footwear and they sent me the wrong colour shoe (I ordered a black penny loafer but got brown).

I returned the shoes for a refund 5 months ago and have not heard back from them. I have not received my refund.

Be careful.

11/01/14 @ 15:31
Comment from: Steven [Visitor]
Steven

I bought these as my 2nd pair of tune shoes, and they have not disappointed me yet. There aren't many shoes out there that can pass in an office/corporate environment that have what I (and hopefully you) am looking for:

1) Wide toe box (yes, those pointed oxfords look great, but they're ruining your feet!)
2) Zero drop (heels will ruin you from the feet up)
3) Style (minimal shoes have what I call the "goofy factor," and tune is able to balance that out without sacrificing room in the toe box).

My other pair are V2s, and I prefer them. The post mentions the "tight" feeling when you first slip these on - I get that too on the V1, but they have worked out the shape better on the V2. Nonetheless, the V1 is still a great shoe at the price.

Amazing customer service, quality products, I'm a Tune fan for life!

08/21/15 @ 08:41
Comment from: Clive Purrett [Visitor]
Clive Purrett

They look excellent shoes, and on my daughter's recommendation, I ordered a pair. These have never arrived - three months later - and there is no sign of a refund or replacement from Tune even though I have sent many emails and have been most patient. They have now stopped replying to my emails. Be warned. This is a great shame as they deserve to do well, but will suffer if this poor service is anyway normal.

03/13/16 @ 08:21


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